Unlock your productivity with 24/7 IT Support

Undoubtedly, commercial IT Infrastructure is complex and requires regular maintenance to keep it up and running. Whether you need general technical support for desktops or you need support on the network, servers, backup devices, network and system security, AmreenIT got you covered with proactive managed services.

Our Managed Services is on a monthly maintenance contract which covers the support around the major components of IT Infrastructure which you need live 24 X 7 to streamline with your business requirements.

Technological support can make or break your productivity and security. If accompanied by reliable and responsible support, your IT department will grow at an uninterrupted pace. But if handled by an amateur, its growth may get impeded. The choice is all yours - whether you want to fidget with your IT resources or want to grow your business.

When you partner with AmreenIT, we assure you that you will get instant support whenever needed. We are a team of proactive technology experts backed by top-notch resources to support all your IT needs. Contact our experts to get possible solution of your queries.

Receive high-end technical support, along with data security, backup and recovery for your PC, Mac, and laptop to maximize the performance, reliability and security of your network.

We install, configure and maintain your hardware and software needs to ensure that your workflow runs smoothly and hassle-free.

Our top-notch IT Managed services will make sure that your systems, network and desktop environments are working in compliance with your business needs.

Try our asset tracking and asset management services to ensure that your systems, facilities, and equipment are up-to-date for better accountability, visibility and control.

We set up network infrastructure to avoid unplanned downtime, network outages and speed issues. Our IT experts proactively monitor your network for relative issues to fix instantly.

Loss of data can have a devastating effect on your business. We eliminate all the possibilities of data loss by performing regular system backups for small and medium-sized business.

We understand that all businesses have different operational requirements and need various forms of support and services. We are not rigid in terms of service availability, service level agreements, remote or on-site support modelling. Talk to us and we will have a service model hundred per cent
suitable for your business needs

We will align ourselves to your business financial needs when you want to scale up or scale down or invest in IT Infrastructure. Our focus will be to reduce capital expenses and accommodate upgrades into operational expenses. As your business grows, we can sit together and guide you on what is cost-effective for you.

Our IT Support Desk is manned in general business hours from 8 AM – 6 PM Mon-Fri. We will also cover support on public holidays or outside business hours if your business requires. We always have our engineers available on- call or scheduled specially for your business.

Strict Service Level Agreements to resolve issues under committed SLA’s. Since all business operations are different, a breakdown of any type will affect productivity or prevent you from meeting the operational requirements.

Keeping your IT Environment safe is our utmost priority. All devices that will have access to your business-critical data or applications will be secured by one way or the other, so that we can have peace of mind that there is no door left open for any kind of malicious attack or a vulnerability that may affect the business services or operations or may impact your reputation with your clients. Regular preventive maintenance checks for Desktops, Network and System devices, be it patching major security updates or upgrading to new firmware released by the vendor or OEM.

Before we bring you onboard, we will conduct an audit of your IT environment to get an overview of where the Infrastructure stands in reference to reliability, security and redundancy. Our IT Audits are software- based audits and physical audits, primarily focused on IT Security. Our tools will rank where your infrastructure stands and what areas need immediate attention. It also acts as our first step to kick start our managed services.

Monitoring is a crucial component of our service delivery. At AmreenIT, we use IT Infrastructure Monitoring tools to monitor IT infrastructure availability, health and performance. We use industry-standard tools, such as Solar Winds, Splunk, Nagios etc. We not only focus on live monitoring but proactive alerting as well. Alerts generated in the form of emails or SMS by our tools assist to monitor systems outside office hours as well.

We have a dedicated customer service team that assists and resolves your concerns outside the technical support area. Be it talking to the internet services provider on your behalf or onboarding an employee to our services, or sending you monthly reports, our customer service team will work closely with you or on your behalf so you can focus on your business priorities.